The Short Version: if you should be trying to find an original gemstone or special anniversary gift, Leibish & Co. provides a powerful stock of top-quality, colourful, and conflict-free diamonds and gemstones. The family-run company was operating online since 1998 with an individual touch who has made recurring business from around the world. Leibish & Co. allows you to purchase free rocks or to utilize their free “Design your own personal” device to create your ideal little bit of jewellery alive. With decades of expertise and good workmanship under their strip, Leibish & Co. is found on the brink of increasing their stock to watches and other accessories.
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Whenever Leibish Polnauer launched 1st on line diamond company in 1998, it took nearly a full day to publish a single image and information to his web site â but he had been a visionary just who saw possible when you look at the fledgling realm of e-commerce. “When he views the potential in an idea, he’ll fit everything in within his power to advance with-it,” said Benji Margolese, Director of material promotion for Leibish & Co.
Leibish produced a successful, family-run procedure together with spouse and kids helping in authority jobs. They’ve grown a successful web based business with workplaces positioned globally. Leibish & Co. is actually a leader in distinctive coloured expensive diamonds and gemstones that are difficult to get somewhere else. The expensive diamonds will also be conflict-free, that will be a significant factor for a lot of shoppers.
“People come to us because they seek out something a little various, some thing more unique than what everybody else has actually,” Benji mentioned.
While Leibish & Co. provides top-quality traditional diamonds, the business specializes in colorful, distinctive jewelry. When asked the reason why business has actually these a top buyer return rate, Benji easily pinpoints the primary reason.
“It is a variety of exemplary services and products, fantastic service, and precious jewelry crafted toward highest amounts of perfection,” the guy stated. “The precious jewelry we make isn’t your daily, mass-produced version of item. Every piece is actually custom-made to perfectly suit the diamond or gemstone selected by the customer.”
Children Affair With private Service
Leibish & Co. is a real family business, with Leibish’s family playing crucial parts inside organization.
Leibish serves as Founder and chairman with the organization, while his wife, Rosi, is the business’ Events Manager. Their oldest child, Chavi, functions as top honors Jewelry Designer â in fact it is a massive obligation since custom jewelry accocunts for over 50percent regarding the organizations company, Benji mentioned.
Leibish’s oldest son, Yossi, is the President of Leibish & Co. Another child, Shmulik, who is a graduate regarding the Gemological Institute of America, may be the main Diamond Buyer for your organization. “Shmulik is actually, truly, one of most gifted tone diamond experts in the,” Benji said.
Leibish’s child Itzik is the company’s COO and operates their New York company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five young children, is the company’s CFO.
“among the longtime people in the team, i could let you know that, though there isn’t any connection, they consider me, yet others, part of their loved ones,” Benji mentioned. “We bring our own expertise into business, but collaborate to constantly develop the firm.”
Clients are in addition handled like family members at Leibish & Co., where in fact the business invests fuel into private solution and revenue. “If you have ever managed one certain representative, for instance, that’s the exact same individual you can expect to always handle, whatever you happen to be calling or creating in about,” Benji said. “do not have confidence in moving consumers around to various departments when they have a concern or specific problem they would like to handle.”
Customers result from all around the World
Leibish has actually some distinct customers: you will find people, exactly who mostly store through website, merchants, and the ones when you look at the trade business, whom generally check out the organization’s major practices in ny, Israel, and Hong Kong.
Almost all of Leibish & Co.’s customers are through the usa. The after that most popular market is Canada, followed closely by the uk, Australian Continent, Hong-Kong, and the remainder of European countries.
Customers at every phase of existence shop at Leibish & Co., though most are involving the years of 35 and 54, Benji said. In addition, the company garners roughly 300,000 website check outs every month â and keeps most of its clients finding its way back.
“with well over a 70% return client score, we remain extremely famous businesses within our market,” he said.
Colorful Diamonds & Gemstones With a “Design Your Own” Option
Leibish & Co. stocks high-end precious jewelry, additionally keeps inventory flexibility, especially for internet based customers, Benji mentioned. The firm carries numerous free diamonds and precious gemstones, but its key goods are customized jewellery creations.
“We hold a large collection of multicolor diamond and gem stone jewellery, with some of rarest tones ever before viewed,” he stated. “the audience is acknowledged best by the bread-and-butter items â yellowish diamond and green diamond engagement bands. However, we offer expensive jewelry of nearly every tone, and important gems â such as sapphires, emeralds, and rubies. We offer jewellery crafted with colorless diamonds, also, but the knowledge is in the arena of tone.”
For customers with one thing in your mind and want assist making it a real possibility, Leibish & Co. supplies a “Design your own personal” precious jewelry instrument, which Benji said is the top product.
“Naturally, when looking for an unique part, individuals often wish certain stones and establishing types they have currently dropped in love with,” he mentioned. The “Design yours” tool enables consumers to build a bit making use of the material, placing, and steel of the choice.
“it permits these to deliver their particular goals to life â with our expertise in workmanship,” Benji informed all of us.
Extras & brand new Online Tools available for Leibish & Co.
whilst looks toward the long run, Leibish & Co. is gradually changing toward higher-ticket things and product variety. The organization seems comfortable branching over to new products because of the determination and love it pertains to most appropriate the existing projects.
“we’ve discussed adding different extras â eg deluxe watches, bags, and even pens,” Benji stated. “But we chose to hold back until we very first perfected our very own primary type of item, which will be diamond jewelry.”
Leibish & Co. can researching ways to carry on refining its well-known web site, also. One way it plans to boost its web experience is by adding augmented fact functions, that’ll give digital buyers a lot more of an in-store knowledge.
As a business enterprise using its roots in colorful expensive diamonds and e-commerce, Leibish & Co. consistently innovate in a normal market which views modification due to the fact exception to this rule, perhaps not the rule.
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